How It Works
Our Process is Simple:
After years of experience in litigation, one thing became clear, businesses and individuals are not interested in an endless loop of producing documents and filing motions. They want to tell their story to someone with knowledge and experience who can give them a result. They want to be heard. Our goal is to get both parties to an expedient and fair resolution in less than three months. So join our movement, stand up, start your conversation, be heard, and GET BACK TO GROWTH. This is Ignite e-arbitration.
As a business, you can join the platform by signing up using the links above and inserting the following paragraph, or similar language, into your contracts as a "Dispute Resolution" provision:
Any dispute arising from or relating to the subject matter of these Terms and Conditions, this Contract or your association with [YOUR COMPANY NAME HERE] shall be finally settled by alternative dispute resolution through the Ignite ADR platform by one professional neutral with substantial experience in resolving commercial disputes. This neutral shall be randomly selected from the appropriate list of Ignite ADR neutrals in accordance with the rules and procedures of Ignite ADR. The prevailing party may be entitled to receive reimbursement of its reasonable expenses (including reasonable attorneys’ fees and all other expenses) incurred in connection therewith, at the neutral’s discretion.
Then, when there is a dispute, Ignite follows this simple process:
File a Complaint
Summarize your issue on the platform, attach any relevant documents, and get the ball rolling.
File a Response
The neutral contacts the opposing party(ies) who then summarizes their response to the complaint on the platform, asserts any counterclaims and attaches any relevant documents.
Your neutral will contact you and request any relevant documents and exhibits that will aid them in understanding the case. You can upload these exhibits on the platform.
Discussion with a Neutral
The neutral will be able to chat both parties on the platform to ask questions, ask for additional information, and request any informative exhibits. The neutral may also request a hearing, or hearings, through Google Hangouts.
File Final Briefs
The neutral will request final briefs. This will be your final opportunity to tell your story.
Get a decision. No motions and no discovery
Once you have paid your invoice, the neutral will issue a binding decision. That's it! No motions, no discovery, and you can GET BACK TO GROWTH!